Last updated: 7 May 2026

​

Simply Race is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

​

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, create a simulator profile, make a booking, attend our venues or use connected leaderboard and telemetry systems associated with Simply Race.

​

This policy applies across all Simply Race venues, websites, booking systems, venue management systems and connected applications.

​

​

Trading Addresses

​

UNITS 9a & 9b
The Snow Centre, aka Chill Factore
7 Trafford Way
Trafford Quay
Manchester
M41 7JA

​

Unit G3, 12 Garrick Walk
Theatre District
Milton Keynes
MK9 3PT

​

​

Contact Information

​

Email: info@simplyrace.co.uk
Alternative Contact: mcr@simplyrace.co.uk

​

​

Information we collect

​

We may collect and process the following information:

​

Name
Email address
Telephone number
Booking details and transaction history
Simulator profile information
Lap times, race results and rankings
Membership information
Competition and event participation records
IP address and device information
Website usage analytics
Communications sent to us through forms, email or social media

​

Where operationally necessary, we may also collect limited age related or parent / guardian consent information.

​

​

How we collect information

​

Information may be collected when you:

​

Make a booking through our website or venue systems
Register a simulator or driver profile
Use our venue management systems
Participate in events, competitions or championships
Interact with connected telemetry or leaderboard platforms
Contact us directly by email, phone or social media
Use our website or connected applications

​

​

Public leaderboard and telemetry data

​

As part of the competitive nature of sim racing, Simply Race may publicly display certain simulator and competition related information including:

​

First name and surname initial
Lap times
Leaderboard positions
Race results
Championship standings
Driver rankings
Venue records and statistics

​

This information may appear on venue screens, websites, connected applications or public leaderboard systems associated with Simply Race.

​

Users acknowledge that participation in events and simulator systems may result in race related data being displayed publicly.

​

Where possible, Simply Race aims to minimise unnecessary exposure of personal information, particularly relating to junior drivers.

​

​

Connected applications and third party systems

​

Simply Race may use connected third party systems and applications, including Telemetry.club and venue management platforms, to provide features such as:

​

Lap timing
Leaderboards
Driver profiles
Race statistics
Championship standings
Community features
Performance tracking

​

Where these systems are used, certain simulator and profile information may be processed or displayed within those systems.

​

Users may also be subject to the Privacy Policies and Terms of connected third party platforms where applicable.

​

Simply Race works with software and service providers to ensure reasonable data protection standards are maintained.

​

​

Children’s data and parental consent

​

Simply Race welcomes junior participation and takes children’s privacy seriously.

​

Where personal data relating to children under the age of 13 may be collected through bookings, simulator registrations or connected systems, parent or guardian consent may be required.

​

Simply Race does not knowingly use children’s personal data for behavioural advertising or inappropriate profiling purposes.

​

Parents or guardians may contact us at any time to:

​

• request access to a child’s data 

• request correction or deletion of data 

• request restriction of public leaderboard visibility 

​

​

How we use your information

​

We use personal information to:

​

Manage bookings and memberships
Operate simulator sessions and competitions
Provide customer support
Process payments and issue receipts
Maintain racing, telemetry and leaderboard systems
Improve venue operations and customer experience
Send booking confirmations and operational updates
Send marketing communications where consent or legitimate interest applies
Meet legal and regulatory obligations

Marketing communications

​

Simply Race may send promotional communications where:

​

• consent has been provided 

• or legitimate interest applies under PECR 

​

Users may unsubscribe from marketing communications at any time.

​

Simply Race does not sell personal data to third parties.

​

​

Sharing your information

​

We may share personal information with trusted third party providers where necessary to operate our business, including:

​

Venue management and booking system providers
Telemetry and leaderboard providers
Payment processors
IT and website hosting providers
Event or championship partners where operationally required
Regulatory authorities or law enforcement where legally required

 

Any third party providers are required to process personal data securely and in accordance with applicable data protection laws.

​

​

International data transfers

​

Where data is processed outside the United Kingdom, appropriate safeguards including International Data Transfer Agreements or equivalent protections will be used where required.

​

​

Data retention

​

We retain personal data only for as long as reasonably necessary.

​

Booking and financial records may be retained for up to 7 years for accounting and legal purposes.

​

Simulator profiles, lap times and historical race results may be retained to preserve competition history and rankings unless deletion is requested.

​

CCTV footage may be retained for a limited period for safety and security purposes.

​

​

Your rights

​

Under UK GDPR you have the right to:

​

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data where applicable
Restrict processing in certain circumstances
Object to certain forms of processing
Withdraw consent where consent is relied upon
Request portability of your data

​

Requests may be made using the contact details above.

​

​

Cookies and analytics

​

Our website may use cookies and analytics technologies to improve functionality, monitor performance and understand visitor behaviour.

​

Further information is available within our Cookie Policy.

​

​

Security

​

Simply Race takes reasonable technical and organisational measures to protect personal data against unauthorised access, misuse, loss or disclosure.

​

​

Third party links

​

Our website and connected systems may contain links to third party websites or applications. Simply Race is not responsible for the privacy or security practices of external platforms.

​

Users should review the relevant policies of any third party websites or applications they access.

​

​

Changes to this policy

​

This Privacy Policy may be updated periodically to reflect operational, technical or legal changes. The latest version will always be available on our website.